COMMITMENT TO SERVICE
We at Pave West place a high premium on customer service and our goal is customer satisfaction. If you have a problem that we can address, we will give you our full attention and our best effort. It is easy to say that we deliver customer satisfaction…the proof, though, is in the words of our clients:
Whiting Turner has hired Pave West for a number of projects. We can count on them whenever we have complex projects, large or small, with difficult time constraints. They are professional, reliable and will do what is necessary to make our projects successful. We know that if necessary, they will literally work around the clock to meet a deadline. In the case of open facilities, such as malls, they are experienced in phasing the project and making the necessary accommodations so that the customer is minimally impacted. We have an ongoing relationship with Pave West and can honestly recommend them. —Roland Molimard, Whiting-Turner/Project Manager |
I would like to take this opportunity to recognize Pave West for the outstanding jobs done on both the Oaks Mall and Vintage Faire Mall, both in California. Paving a mall while it is operational is no easy task. Pave West not only completed this project with outstanding efficiency, but also without any major disruptions to our schedule or customers. Using ingenuity and available technology, Pave West re-engineered our original scopes, saving us over $1,000,000 on the combined 1.8 million square foot projects. Working with Macerich staff and the onsite soils engineer, the expertise of the Pave West employees was evident. We appreciated the loyalty of the Pave West employees, their “can do” attitude and willingness to be on the job literally around the clock when necessary. We plan to work with Pave West on many projects in the future and I recommend them for any project, no matter the size. Their ability to staff a jobsite in any region with quality employees and the correct equipment for the job requirements is a major selling point for us. They can literally get a job done anywhere, anytime. Because of Pave West’s commitment to quality and attention to detail in all aspects of paving, including striping, we look forward to working with them again soon. I personally recommend Pave West and see them as one of the leading paving companies in the country. —Julia Ladd, Macerich/Senior Property Manager |
There are a number of reasons for SD Deacon to recommend Pave West, not the least of which is they have value engineered projects that resulted in savings to our customer in the tens of thousands of dollars. They bring ingenuity, experience and a strong work ethic to every job. We know we can count on them when we have tough and/or tricky time constraints. On one job where we had new construction and an existing office building, they were able to phase the job so that the occupants of the office building were not significantly inconvenienced. Whether it is logistically negotiating physically tight areas or negotiating change orders, Pave West is reasonable, reliable, competent and professional. We look forward to working with them again. —Dale Goebel, SD Deacon/Operating Manager |

